Orders shipped outside the United States or Canada may be subject to customs inspection and/or customs fees and duties. BKamins is not responsible for these actions or reimbursement of any customs fees or taxes. The international recipient is responsible for all customs fees, taxes, and brokerage charges. Refused packages will not be refunded. Returns due to difference in exchange rates for cancelled orders cannot be guaranteed.
Please allow up to 48 hours for your order to be processed.
In most instances, if your order is placed before 11am PT on a weekday, we'll ship it out that same day. If your order is placed after 11am PT on a weekday or if your order is placed on a weekend or holiday, we'll ship it out the next possible business day.
In rare instances, we can experience backlogs at our warehouse that result in shipping delays of up to a full business day.
We offer free Ground Shipping on every shipment to addresses within the United States and Canada (excluding Alaska, Hawaii and U.S. Territories) for orders over $50. Orders with free standard shipping will be delivered in 7-14 business days. Orders under $50 will have a flat shipping charge of $10.00.
Your satisfaction is important to us. If you are not completely happy with your Bkamins products purchased from an authorized seller through an authorized distribution channel, you may return them within 30 days of your order date. Returns will not be honored for Bkamins Skincare products purchased from unauthorized sellers or through unauthorized distribution channels. If you purchased a kit, all products within the kit or must be returned – partial refunds will not be issued. Additionally, if you received free gifts with your purchase, you must return the free gifts in addition to the returned purchased products. Once your return has been received and processed, you will receive a full refund on the cost of your purchase. Professional and Spa Return are subject to a 25% restocking fee.
Please follow the below steps to ensure proper returns processing:
Returns are processed within 5-7 days of receipt. Refunds on your credit cards can take up to 30 days depending on your bank’s policies. We apologize that original and return shipping and handling fees are not refundable. Only products purchased through Bkamins.com or purchased from an authorized seller through an authorized distribution channel may be returned. Returns will not be honored for B.Kamins Skincare products purchased from unauthorized sellers or through unauthorized distribution channels. If you received a free gift with your purchase, you must return the free gift in addition to the products purchased.
If you have any questions please call customer service at (888) 252-6467 .
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