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Terms of Use
Welcome to the B. Kamins, Chemist Website (the "Site"). B. Kamins, Chemist provides this Site as a service to its customers. Please review the following basic rules that govern your use of our Site (the "Agreement"). Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site.
Although you may "bookmark" a particular portion of this Site and thereby bypass this Agreement, your use of this Site still binds you to the terms. Since B. Kamins, Chemist may revise this Agreement at any time, you should visit this page periodically to review the terms of your use.
Privacy and Security
B. Kamins, Chemist is committed to insuring your privacy. All personal information is kept confidental and protected. We will not sell or disclose any information to a third party without your approval. Information submitted in the "shop online" section is transmitted securely from your computer to our web server. Your information will only be used to process, track and ship your order.
The "shop online" section of this web site is located on a secure server. Information is encrypted before it is sent to us, protecting against unauthorized access. If you have any concerns with regards to ordering online, please contact our customer service department at 1-888-bkamins (252-6467) or (514)428-1628.
When you save your information with bkamins.com, you will be automatically signed up to receive e-mail updates. If you participate in a contest or promotion (online or over the phone), you will have the opportunity to choose to receive e-mails from us regarding our products, services, contests and promotions.
If at any time you would like us to remove you from our e-mail or postal mailing lists, feel free to contact us by calling 1-888-bkamins (252-6467) or (514)428-1628 or by contacting bkamins.com customer service via e-mail. Please be sure to include your e-mail address, full name and password (if applicable). Please note that it may take up to 6-8 weeks to remove your e-mail address from our list.
From time to time, we may also send you e-mails to help us learn more about your shopping preferences. In addition, we use information about your product interests and purchases to help us improve our site design and your shopping experience. If you request a catalog from us, if you save your information with us or if you purchase from us online or over the phone, we may also send you notices about our products, services, contests and promotions through postal mail.
If you do not want us to use your information as described above, please contact bkamins.com customer service via e-mail or by calling 1-888-bkamins (252-6467) or (514)428-1628.
Return Policy
If you are not satisfied within 30 days of receipt, contact our customer service department at 1-888-bkamins (252-6467) or 514-428-1628.
When returning product, please include your online purchase receipt. Please note that return shipping fees are not refundable.
If your package was damaged in shipment by the courier service, save the box and merchandise and notify our customer service department immediately at 1-888-bkamins (252-6467) or 514-428-1628. The courier company will inspect and pick up the damaged package and damaged items will be replaced.
Shipping
Please note: We cannot ship to PO Boxes.
International Shipping
Allow from one to three weeks service. International shipping charges may vary and will be confirmed by e-mail.
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